Account Deactivations, Frozen Payouts
Amazon account suspended – and now?
Your account was suddenly deactivated or your payouts frozen? We help you get your account back and release your funds.
The Problem
The email usually arrives in the evening or on a weekend. Amazon's timing is always at its worst when you're least able to respond. Subject line: "Your Amazon seller account has been deactivated." What follows, every experienced seller knows: no access to revenue. No access to your balance. FBA inventory sits in the warehouse, fees keep running. And Amazon demands an "action plan" – as if that were a solution.
Performance metrics: ODR above 1%, too many late deliveries, repeated A-to-Z claims – that's enough. Automated policy detection: Amazon's systems react fast – but not accurately. Linked accounts: Someone logged into Seller Central over the same router. Verification issues: Since 2024, Amazon has tightened its requirements.
Frozen payouts: DD+7 Amazon reviews, DD+22 payment should be released (no guarantee), 90-day hold. Suppliers, rent, salaries – everything keeps running. Only the money is stuck at Amazon. FBA inventory: Selling not possible, removal blocked, transfers excluded – but storage fees keep accumulating daily.
When We Step In
- We are a law firm specializing in Amazon law. We don't come to write you an action plan. You've already done that.
- We step in when: Amazon fails to respond despite correct submissions, or repeatedly rejects them.
- Frozen payouts need to be legally enforced.
- Amazon's conduct toward you is legally challengeable and a formal letter to their legal department creates a different dynamic.
Timeline: Immediate processing possible
Professional legal support
Frequently Asked Questions
What You've Already Done – and Why It Wasn't Enough
Most sellers have already been through the right steps: submitted a Plan of Action – often multiple times. Contacted Seller Support. Escalated through Account Health. Waited out Amazon's timeline. Maybe even hired a lawyer who wrote to the wrong department. And still: account suspended. Balance frozen. No real response.
What You Should Absolutely Not Do
Submit the same POA multiple times – Amazon treats this as spam. Respond emotionally – anger is understandable, but counterproductive. Open a new account – Amazon will detect it and suspend both. Wait too long – every day worsens your starting position.
A Suspended Account Is Not a Verdict
But it becomes one if the wrong steps follow, or if nothing happens for too long. If you've tried everything and are hitting a wall – then the next step is a different one.
Need help with this issue?
Contact us for a free initial consultation. We analyze your case and show you the best way forward.
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